Monday, 27 May 2019

Transportation, Logistics and Supply Chain Professionals – current & future needs Prof Archie D'Souza

My article is on page 38

https://bcic.in/upload/pdf/Synergy%20March%202019%20Web.pdf


Transportation, Logistics and 
Supply Chain Professionals – 
current & future needs
Prof Archie D'Souza
India has consistently, for almost three decades, been among the fastest growing major economies of the world. While serves have been a major contributor to this growth story, manufacturing isn't too far behind. This high level of growth has been riding on investments made by governments at the centre and states, the private & public sectors and through public-private-partnership (PPP), on infrastructure projects. Primary among these are ports, airports, roads, special economic zones (SEZ), industrial clusters & corridors, dedicated railway lines for freight and warehousing, to name but a few areas. Even as I write, the Adani Group has been awarded 5 airports.
These investments have resulted in a great deal of opportunities for professionals at every level.Thanks to this and various initiatives from the HRD and Labour & Employment ministers, there are courses being developed to train professionals in the field of Logistics & Supply Chain Management (SCM).  The Ministry of Labour and Employment (MOLE) has come out with a number of vocational programmes to train people at every level in the field of Logistics.  Details of these skill development programmes are available on the MOLE and National Skills Development Corporation (NSDC) websites.  Similarly, universities, in their MBA programmes, have started introducing Logistics as an integral part of the courses that students have to undergo. We will look at courses later. Right now, let us look at the industry.
Another benefit that this high growth brings is a greater demand for goods of all kinds, across segments, whether they're luxury goods or products for mass-consumption. Wherever new manufacturing units are set up, plant and machinery need to be procured and installed. Once commissioned, these units need to procure, among other things, raw materials, components and packing materials to ensure that production takes place. These have to reach the factories. Similarly, finished goods need to be moved from plant to market. Agricultural products too need to move from farms to consumers. Before goods leave their origin, they, almost always, need to be packed. Also required is storage at the origins, destinations and in-between. All these activities need the services of professionals, called logisticians. The business of logistics requires crores of professionals, at various levels, taking part in myriads of activities.
What is so notable is the fact that while professionals in many industries may have observed a notable decline in skills amongst recent graduates, during the past couple of decades, the opposite is true in the field of SCM.  I can safely ascertain that we’ve become a profession and a recognised one at that.  As stated, several universities are offering specialised courses in these areas.  This is the trend world over.  Globalisation of the economy has become a reality that we can’t run away from.  Technology has been upgraded and supply chains have become very sophisticated.  Therefore, good quality SCM professionals are a necessity without which no economy will survive.
In the past and to some extent in the present too, universities have not been working in sync with industry.  However, in the field of Transportation and Logistics this trend is changing.  The contribution to the world economy of shipping, aviation, road & rail infrastructure and every other sector related to the field of Logistics is tremendous.  Without transportation there would be no trade and most of the world’s populations would starve.  Centres of production and consumption are no longer close to each other.  International transportation infrastructure connects the two.  Without shipping, air and land transport services this would never have been possible.
Food grains, fertilisers, cement, coal, ore and a host of products are transported in bulk carriers; crude oil and other liquids as well as LPG & LNG and several petroleum products – crude and finished – move in container ships; container ships, ro-ro services, break-bulk, reefers, etc. – we can make a long list of the kind of shipping services available.  Without shipping the entire world economy would collapse.  Water is the most economic mode of transporting most goods.  Only pipelines are cheaper for a single liquid or gaseous commodity moving in very large quantities.  Shipping services also leave a much smaller carbon footprint compared to the mother modes of transportation.  Here again, pipelines are the exception.
Air services also play a major role in international trade.  Transportation of goods by air has reached unimaginable proportions.  Today the world’s major passenger carriers earn a great deal of revenues from cargo, more often than not, exceeding passenger ticket revenues.  Several major airlines, e.g. Lufthansa Singapore Airlines and Emirates Airlines, have hived off their cargo divisions into wholly owned subsidiaries.  In addition, we have all-cargo airlines and integrators – cargo airlines offering door-to-door services for freight.  The variety and range of services that all these airlines offer are numerous.
Airports, ports, truck & train terminals, courier service providers, etc. all require top quality logistics professionals.  Apart from these, there are a range of intermediaries like freight forwarders, customs brokers, shipping & air cargo agents, etc. that need professionals.  Manufacturing and service undertakings too require logistics and SCM professionals.  So, the opportunities are virtually unlimited.

What is Logistics?

Logistics is the universal thread or pipeline that plans, coordinates and implements the delivery of goods and services to customers all over the world. Without trade there can be no economic development and without transportation, there can be no trade. Transportation is the most important component of logistics. There are several other components logistics. Professionals in this field, i.e. logicians, manage and coordinate the activities in the global pipeline to ensure an effective flow of materials and information from the time a need arises until it is satisfied; often beyond, e.g. equipment that is supplied needs servicing, viz. maintenance, repair & overhaul (MRO). Service providers need to procure, move and store spares for this purpose. This flow and storage of goods encompasses planning activities, implementation and control in both forward and reverse directions.
The sector currently employs several crores of people and will create many more jobs in the next two or three decades. Some of the activities or functions of industrial logistics include, order processing, inventory management, transportation, storage (viz. warehousing), packaging, customs clearance and several value-added services.
Logistics involves so many critical business activities that nearly every business organisation, from the smallest to the largest, requires, either through direct employment or indirectly, professionals in the field. Needs range from CEO to drivers and handlers. In other words, besides qualified persons, a number of unqualified, but trained, people are needed. Also required are analysists, software developers and experts in robotonics and artificial intelligence, the list seems endless.
Most of the jobs in the sector do not require highly qualified individuals. Universities and institutions across India and the world, offer certificate, diploma and degree courses in logistics, including an MBA. Indeed, the industry, as well as professionals employed here are poised for exponential growth.
[The writer is a logistics professional and currently adjunct professor at Dayanand Sagar University]

Wednesday, 22 May 2019

The Golden Quadrilateral

https://sunriseacademyonline.blogspot.com/2012/03/thegolden-quadrilateral-archie-dsouza.html

I had written this in 2012. sharing it again to update based on new developments 
The Golden Quadrilateral

Archie D’Souza
The Golden Quadrilateral is a highway network, envisaged during Atal Bihari Vajpayee’s prime minister-ship.  It connects India's four largest metros, viz. Delhi. Mumbai, Chennai and Kolkata.  As these four highways form a quadrilateral of sorts, it’s been given this name.  Besides these four metros, four others from among India’s top ten, viz. Bangalore, Pune, Ahmedabad and Surat are also served by it.  It is part of the largest and most ambitious public infrastructure project in the country's history, one with a social engineering goal at its heart: Much as the U.S. interstate highway system mobilized American society and grooved the post-war economy, India hopes the Golden Quadrilateral will push the country's economic engine into overdrive—bringing the benefits of growth in its booming metropolises out to its impoverished villages, where more than half the population lives.  It is the first phase of the National Highways Development Project (NHDP).  It consists of 5,846 km (3,633 mi) of four/six lane express highways at a cost of INR60,000 crore (US$ 13.2 billion).  In January 2012, India announced that the four lane GQ highway network was complete.  The 5,846 km of highway connects many of the major industrial, agricultural and cultural centres of India.  Most of the stretches within the GQ are not access controlled.  However, certain safety features such as guardrails, shoulders, and high-visibility signs are in use.


The project was initially announced in 1998 by Sri Vajpayee.  He has also been credited with giving the project its grandiose name.  The Golden Quadrilateral is exceeded in scale only by the national railway system, most of it inherited by us from our colonial rulers who started constructing it in the 1850s.  For decades after independence, thanks mainly to shortage of resources, India’s founding fathers believed that socialism was ideal for India’s economic growth.  This was in keeping with the ideals of our founding fathers, Gandhi and Nehru.  Severe restrictions on imports were also in place.  In the mid-eighties, thanks to growing prosperity and availability of capital, the country began opening its markets to foreign investment.  From a controlled economy we started moving towards a free-market one.  This led to very high levels of economic growth.  With Vajpayee’s predecessors having laid the foundation for a modern India with high levels of growth, it was only natural that he continue the process.  Roads were the most visible way to show that the government business even though they may have hardly looked at other areas.  The project started by him was successfully carried forward by successive administrations led by PM Manmohan Singh. 
Today, fourteen year later, the GQ is considered to be among the most elaborately conceived highway systems in the World.  While India was growing into a visible soft-power worldwide, PMs Vajpayee and Singh realised that hard infrastructure to needs to be developed.  So, along with implementing this highly visible project PM Singh conceived of another almost invisible project – the Pradhan Mantri Gram Sadak Yojana (PMGSY).  We shall be looking at this in more detail in another article.  Coming back to the GQ it is considered by many as a masterpiece of high-tech ingenuity.  Along with the strides we’ve made in software, this could be looked upon, in many ways, as a calling card for India in the 21st Century.  The GQ definitely makes for an excellent sight on a TV screen or computer monitor.  There’s plenty in it that should make its designers and the rest of the country proud.
While the road surface is state-of-the-art, the system and design too are technologically very advanced.  So advanced, that the designers claim that one day, the tiniest of ruptures will be detected by sensors and communicated to maintenance crews who will be immediately dispatched to the place needed.  Toll collections too, already computerized could be instantly tabulated against long-term projections.  Accidents, whenever and wherever they occur, would trigger instantaneous responses from nearby emergency teams, who are all ready for action at very short notice.  The building of the highway has per setriggered a great deal of economic activity, generating development and a great deal of employment with it.  This has definitely quickened the pulse of the nation.  We shall have a look at the economic impact of the GQ and other infrastructure projects at a later stage.  What it has done that is visible to all is that it has boosted traffic volumes and, with it, brought crores of workers from rural areas moving into medium-size and large cities.
When it was first envisaged, the government had estimated that the GQ project would cost a staggering Rs 60,000 crore at 1999 prices.  However, it is one of the very few, perhaps only, government project that has been completed built under-budget. At INR30,858 crore as of AUG 2011, the amount of money spent by the central government is about half of initial estimate.  Another announcement was made in September 2009.  The existing four-lane highways would be converted into six-lane ones.  This expansion has not been progressing as quickly as desired.  There are two main reasons for this, one – land acquisition constraints and two – re-negotiation of contracts.
The agency managing the GQ project is the National Highways Authority of India (NHAI), which comes under the Ministry of Road Transport and Highways (NHAI).  India’s first controlled-access toll road, the Mumbai-Pune Expressway is part of the GQ.  This project, however, is not funded by the NHAI and is not on the GQ’s main route.  This has been funded by the Infrastructure Leasing and Financial Services (IL&FS), a major contributor in infrastructure development in India.  The IL&FS has also contributed in a big way in the GQ project.

ECONOMIC BENEFITS

One of the most direct benefits of the GQ project is that it establishes better and faster road transport networks between many major cities and ports.  This obviously provides a major impetus to smoother movement of products and people.  The impact is not restricted to larger cities and major ports.  Also enabled is industrial development in smaller towns.  This helps in job creation in these places.  With job creation come increased purchasing power resulting in demand for agricultural produce and consumer products.  Better access helps farmers transport their produce to the local markets faster with reduced spoilage.  Produce can also be moved from interior places to the bigger towns and cities as well as to ports and airports for export.  Road construction, in the first place, drives economic growth directly pushing up the demand for cement, steel and other construction materials.  This is a sector that grew by 12.6% in the financial year ending March 2008.  The transport sector is another direct beneficiary as better highways give a further impetus to truck transport throughout India.  The GQ’s sheer size at over 5800 km is phenomenal.  It connects all the major population centres in the country, viz. Delhi, Mumbai, Chennai and Kolkata.
A huge economic fallout from it is very similar to the effects that the US highway system built in the 1920s & 50s and the German autobahns had.  The improved connectivity aided goods and services to be moved to and from very isolated areas leading to the economic development of these places and free movement of people.  As we have seen in the previous paragraph, the construction of the highway led to several employment opportunities and demand for cement, steel and other construction materials.
Manufacturing is another area which has received a great boost leading to the creation of a great deal of jobs.  The Hyundai plant near Chennai directly employs around 5400 people.  This not only feeds the nation’s increased desire for cars but also helps in several other ways.  Like several other companies on the GQ, Hyundai creates ancillary and support industries, leading to indirect employment.  An automobile manufacturer will require to be supplied with accessories like windshields, headlights, rear-view mirrors, carburettors, shock-absorbers, etc.  Many of these units will be located in the proximity of the purchaser.  All these companies, Hyundai include, need the services of truck drivers, warehouse workers, record-keepers, etc.  They also need to use the services of freight forwarders and carriers.  Hyundai’s cars are not just sold in the domestic market.  They are also exported.  This led to the commencement of RO-RO shipping services from Chennai, a possible boon to other auto manufacturers.
Hyundai is just one example of a successful manufacturing unit on the GQ.  Every factory that exists on the GQ, including Hyundai, creates its ownecosystem.  Employees and visitors need transportation, cafeterias, etc.  This has led to opening of scores of specialised niche units.  These in turn are quickly filled by energetic entrepreneurs.  Remember, India has more of them than any other country.  Only Thailand has a higher percentage of its population compared to India engaged in entrepreneurship.  Hyundai, itself has 83 ancillary units in the vicinity of its factory.  The cascading effect is tremendous.
Taking a cue from China, the Indian government created or let the private sector set up several Special Economic Zones (SEZs).  This is a topic that shall be dealt with in detail elsewhere.  These SEZs provide new state-of-the-art infrastructure, tax concessions, freedom from stringent labour regulations, etc. to any company – Indian or foreign – that sets up units here.  The products/services made here are mainly for export markets, most of them to the developed World.  Most of the companies that have set up units in the SEZs are foreign MNCs taking advantage of the highly skilled workforce and low input costs.  There are today, over 200 SEZs all over India.  These earn the nation over US$ 15 billion in foreign exchange, thanks to the exports generated from units situated there.  In addition, we have over half a million people employed in these SEZs.  One factor that has played a significant role in India’s high GDP & export growth is the vitality of these ecosystems.  This factor is definitely partly, if not wholly, responsible for India's consistently high economic growth rate of 9 percent a year for most of the decade.  In terms of economic growth, we are second only to China among comparable market economies.
However, unlike China, India is a vibrant democracy where people’s representatives are elected and need to stand for re-election every five years.  The elected members of national & state legislatures and local bodies cannot afford to antagonize their voters.  Freedom of expression and the right to protest are enshrined in the Indian Constitution.  Therefore, protests by affected people, very often peaceful but sometimes quite violent, are a regular phenomenon.  Clashes take place over land acquisition for the highway, both new and expanding, and setting up of industrial clusters, which are what SEZs are, and individual units.  Many experts on the subjects have termed these as inevitable.  Remember, we live in a very densely populated country.  We have more than a billion people living in an area about a third the size of the United States.  So, it is very unlikely that even a single square metre of viable land would remain unspoken for.  New factories gobble up farms.  Widening highways leads to the displacement of several small shops, restaurants, other businesses and residences too.  While roads do change everything and are a boon from several people, not all of the change affects everyone positively. 
Although land disputes are not within the scope of our discussion, they are so common that one cannot avoid touching the topic.  Whenever a new highway is built or an existing one widened, it destroys restaurants and shops as well as farmlands and residences.  True, landowners are compensated.  However, quite often, the levels of compensation are not always enough.  Politicians too very often incite violence taking advantage of the genuine plight of farmers who very often know nothing else besides farming and are left helpless without their land.
Yet, the GQ has been a great boon to the agricultural communities.  Thanks to improved transportation, as we have already seen, agricultural produce from remote areas is able to move to the biggest of cities.  Compared to the numbers of farmers displaced those that still have land are much more numerous.  Paved roads, many of them constructed under the PMGSY, connect villages to secondary highways and then to the GQ.  Another innovation, the cell phone, has helped these farmers to trade with buyers in distant locations.  Markets have been opened up beyond nearby towns and villages.  Automobiles and the better roads also cut down the amount of time needed to haul goods to markets.
Without a shadow of doubt, the automobile industry provides employment opportunities to a great deal of people.  The automobile also helps improve the movement of people and goods.  Today, the annual sale of passenger cars exceeds 1.5 million in India.  However, there is a downside also to it.  What is good news for Hyundai, Ford and other auto units on the GQ can be bad news elsewhere.  In spite of huge oil reserves, India has yet to reach self-sufficiency in energy production.  We rely heavily on coal and foreign oil imports for energy needs.  This means that a volatile global oil market could potentially cripple not only automobile manufacturers, but also the people who drive the automobiles.
However, opportunities do exist that can convert these shortages into our favour.  India has still to tap its resources in areas like solar, wind, hydropower, and biomass production. An estimate prepared by the Global Energy Network Institute reports that the sum of India’s potential renewable energy sources is 152,000 megawatts.  This interestingly, is greater than the current total installed generating capacity of the entire country.  Luckily, the governments at the centre and states are well aware of the dangers of relying primarily on fossil fuels for energy.  Hence, they are developing a regulatory framework to promote energy diversification.
The developed World has still to recover from the recession that hit it not long ago.  Despite this fact and the continuing economic downturn there, India is heavily industrializing.  While population growth continues at menacing levels the markets for goods and services is also growing rapidly.  It is this persistent economic growth that is leading to increased incomes for more people and therefore further automobile sales.  This will mean greater demand for energy.  Therefore, the nation will be forced to seriously consider renewable fuel sources not just for electricity, but also consider alternative fuels for vehicles. 
In any situation, problems and benefits exist side by side.  Our nation’s workforce today is highly motivated and creative.  Companies have been offered tax holidays/concessions and infrastructure in these SEZs which are dotting the countryside.  The result is greater foreign and domestic investment leading to greater employment.  The number of Indians living below the poverty level has seen a dramatic drop in recent decades.  However, there is a downside to it.  Improving transportation of products requires a better highway system.  This results in displacing farmers and using their land for roads instead of growing crops.  More cars on the road lead to higher pollution and congestion levels.  Safety is also a factor that needs to be taken into account.  However, the end result is a prosperous and industrialized India.
https://www.msn.com/en-in/travel/news/golden-quadrilateral-route-map-distance-toll-and-features-of-india-s-key-highway/ss-BB1n2bJW?ocid=socialshare&pc=DCTS&cvid=ea10e99d7cff47dfbee061549a4a18c6&ei=63#interstitial=1

The Need for Efficient and Effective Logistics in E-Commerce


The Need for Efficient and Effective 

Logistics in E-Commerce

Prof Archie D'Souza
Logistics is the key enabler in driving change in e-commerce in India. The size of E-Commerce Logistics in the world is today USD 2.5 trillion, the US at 550 billion is, by far, the biggest market; next comes China, a distant second at 140 billion; Britain is another large market with 110 billion. In contrast, it is just 20 billion in India, but growing at an annual compound rate of 35 to 40 percent. This means that it will more than double every three years. China moves 52 million shipments a day, compared to 1.8 to 1.9 for India. The e-commerce logistics ecosystem is supposed to grow year on year at 50%. Non-metros will drive this growth and logistics will bridge the gap. Increasing internet penetration, smartphone usage, and language diversity on e-commerce platforms have led to substantial growth of e-commerce platforms in India.
Unlike traditional retailing, e-commerce entails the delivery of merchandise to the buyer. While this does away with the need for shop shelves and expensive real estate, distribution, and fulfillment centres need to be set up at strategic locations. Warehouses though can be located away from residential areas where rents would be far less. They, however, can never be too far from the ultimate customer. Further, last-mile connectivity becomes crucial, a big challenge in big cities where traffic congestion is a major problem. The result is a sector that is seeing very rapid growth. This discussion is about efficiency and effectiveness, so we'll skip the statistics.
One of the reasons why India's logistics industry has lagged behind is because of slow technology adoption. It hasn't been on par with international standards. Thanks to e-commerce this is changing. The demands of e-commerce, with the customer wanting immediate deliveries and information in real time, have forced the logistics industry to adapt.
Customers today have a variety of hand-held devices with myriad apps. They place orders at the click of a button and expect instant information and immediate delivery. The digital revolution has gone beyond the social media. Today, analytics, the cloud, Artificial Intelligence (AI) and Internet of Things (IoT) has caused revolutions that were unimaginable. The entire landscape has changed. A report published by the Texas based Intel IDC states that 70% of Indian firms will deploy AI before 2020. The logistics industry, to catch up, will need to hire qualified AI professionals. No logistics firm will be able to thrive without professionals in AI and Machine Learning. It looks like SAP and Blockchain are passe. The former definitely is, the latter will be soon.
There are multiple components in digital space. The mobile is but one of them. It has, though, resulted in logistics and customer service taking a quantum leap. Among the things that mobile apps provide are dashboards, analytics, and real-time customized business information. In addition, what is also required to be provided to the customer last-mile delivery information along with timely deliveries. The right type of vehicle with the right delivery staff is needed here, a service no app can provide.
Technology has also helped in creating previously unheard-of value-added services such as a trucker delivering a shipment and, immediately thereafter, picking up a fresh one. For this to be done, interlinked processes are called for. Quality and quantity parameters ought to be in line with the system processes. Delivery staff ought to be able to do a product-wise check. For this, they have to be qualified and skilled. The day of the unqualified driver is gone. Also, without mobile devices and bar-coding (not really a new technology) this would never have been possible. Even the card-swipers have become mobile. This helps pass on information on last-mile delivery and first-mile pick-up immediately. Electronic payments too ensure that services like COD are provided to the customer.
One of the things that scanning devices have done is that they've enabled users to assume that every package can be traced and tracked in real time. Not long ago, this was inconcievable and, till very recently, a service available only to the courier and express cargo industries. With Radio Frequency Indication (RFID), and using mobile technology, full visibility has been rendered possible. This has resulted in customers deriving exponentially enhanced value, never envisaged before. RFID scanners are now available at unbelievably low costs. So, packages can be traced without the need for package-level individual scans. Surely, this will not only revolutionize logistics operations, it will also result in much better customer service.
Demand elasticity is another challenge that e-commerce companies have to contend with and, with it, the logistics service providers. There are times, like at festivals for instance, when there is a spike in demand for goods. This puts a great deal of pressure on the logistics service providers. E-tailers' order volumes can jump to unimaginable levels. Then, in very quick time, they could shrink back. Scaling up and down so rapidly would be impossible without the right use of technology. Almost every e-commerce player has multiple service providers for pick-up, line-haul, international carriage, storage, and other services like customs clearance. It is only an integrated technology interface with multiple service providers that can aid this scaling up or down.
So, creating an architecture that has a scalable environment becomes imperative. This should have a scalable environment tightly integrated with analytics, IoT, AI, and Machine Learning, all this, with the right levels of security. Only then can the demands of elastic logistics be met.
Due to the lifestyles of most people and also, due to long distances between places of work and residence, the demand for fixed-time pick-up and deliveries is increasing. This is a service given not just to the customer but also to the customer's customer. Would this be possible without technology?
Storage places or warehouses too have changed in a way that's unbelievable. Fully automatic warehouses, using robotics is becoming the trend. Robotic Process Automation (RPA) is a concept whose time has come. Its adoption is a foregone conclusion. It is transforming customer service and, at the same time, reducing costs. Like robots, it won't be long before drones and driverless vehicles become the norm rather than the exception.
We are today at the cusp of a revolution, the scale of which was never thought of. The last innovations to have such a sizeable impact on logistics was perhaps the introduction of the oceangoing container and the wide-body aircraft. If India has to catch up with the developed world, we need to see all this happening here.










Sunday, 12 May 2019

Incoterms and their usage - Prof Archie D'Souza


INCOTERMS & their usage
Prof Archie D'Souza
Although Incoterms 2010 will be redundant by the end of the year. It is still current till Incoterms 2020 comes into force. Updates will be available one the same is published.

Introduction

One of the most common set of terms used in international trade is INCOTERMS; this is short for International Commercial Terms, published by the International Chamber of Commerce and it’s possibly its most read publication. It is also perhaps the best understood and most often represented.
The purpose of this session is to understand what INCOTERMS are and deal with some myths and misconceptions regarding the same. In this afternoon session we will get into INCOTERM straight and arrive at how to choose the right INCOTERM.
By the definition an INCOTERM or International Commercial Term is a formalized international term of trade, which specifies the responsibility of the exporter and importer in an international transaction.
Whenever an international sales transaction takes place i.e. when an exporter sells goods to a buyer in a foreign country, there is a host of steps involved in getting the goods to the location required by the buyer. This happens irrespective of whether the transaction has taken place directly or through an intermediary.
These steps include:
  • Customs clearance of goods for export
  • Organizing transport of the goods from the point of origin to the location it needs to be delivered
  • Clearing customs in the importing country
Movement of goods involves a buyer, seller and transporter. An exporter and importer enter into an agreement under which the title of goods passes from one to another with risks also being transferred. INCOTERMS first coined in 1936 and last published before this in 2000, addresses some of the problems related to international movement of goods. It tries to bring clarity and reduces confusion about the duties and responsibilities of the seller and buyer.

Some of the questions they address are:
  • At what point should the seller deliver the goods?
  • At what point are the risks passed from the seller to the buyer?
  • In case goods in transit are damaged, pilfered or lost, who takes the liability for the loss?
There are a total of eleven INCOTERMs divided into four groups, C, D, E and F; or rather E,F, C & D. Before we list them out and define each term let us look at some of the misconception about them, their scope, and areas covered and not covered by them.

We shall then look at transfer of property or title, their structure and the primary responsibilities of different parties under various terms.
In session II tomorrow, we shall delve into how to choose the right INCOTERM. Looked at in a proper perspective they can be a powerful tool in buyer/seller contracts, leading to a win-win situation.

INCOTERMs deal with the relationship between seller and buyer under a contract of sale. The distinct areas they deal with include:
  1. Provision of goods in conformity with the contract and paying the price of the same.
  2. Procuring licenses, authorization and formalities.
  3. Entering into a contract of carriage and procuring insurance as may be necessary.
  4. Point of delivery of goods, i.e. the transfer of ownership from seller to buyer.
  5. Transfer of risks from seller to buyer.
  6. Division of costs between the buyer and seller.
  7. Notice to the buyer or seller.
  8. Proof of delivery, transport documents either paper or electronic.
  9. Checking the packing, marking etc.

The whole arrangement of INCOTERMs is based on the above heads. Each term defines the precise obligation of the seller and buyer. It helps give precise understanding of the objectives of the parties to the contract. Finally, it minimizes, if not totally eliminates the space for confusion or dispute.

In spite of their clarity, misconceptions do exist about their applicability. INCOTERMs apply to the contract of sale and not their carriage. They do not provide for all the duties and responsibilities which parties may wish to include in a contract of sale.

As indicated, INCOTERMS deal with the contract of sale, they do not cover carriage, insurance and finance. However, when parties agree on the use of a particular INCOTERM, there would be implication for other contracts. For example, a CIF or CFR contract cannot be performed without a contract of carriage. Under these terms, the seller must present to the buyer a bill of lading, air waybill, or any other transportation document, depending on the mode of transport used. This is also important from the point of view of documentary credit, something we shall be dealing with tomorrow in session II. Here, documents required would invariably depend upon the means of transport which may be used in a particular transaction.

INCOTERM, therefore, identify the obligation that various parties to a transaction have; for example the seller’s obligation to place goods at the disposal of the buyer; or hand them over for carriage; or deliver them at the destination. Also provided for, is the transfer of money between the transacting parties. They further deal with the obligation to clear the goods for export/import, the packing, the obligation to take delivery and to provide proof of any complied with respective obligations. Thus, these terms deal with issues which are extremely important for the implementation of the contract of sale. Although INCOTERMs are primarily intended for use in international trade they are also widely used in domestic sales and purchasers.

It should be noted that INCOTERMs do not cover all possible legal or transport issues arising out of an international sale. What the terms do is specify the following:
  • The portion of the transportation cost shared between buyer and seller.
  • The point at which the risk of loss will be transferred from the buyer to seller.
  • The party responsible for handling of customs formalities and dues payable at the origin and/ or destination.
  • Seller’s responsibility for providing insurance cover in case stipulated by the buyer.

Areas not covered under INCOTERMs include:
  • Transfer of ownership and property rights.
  • Breach of contract and the consequences flowing from such breach
  • Exemption of liability in certain situations.

These areas need to be taken care of by providing for specific stipulation in the contract of sale under the applicable law. It is therefore prudent to include in the sale contract precise details on the exact place and method of delivery, loading and unloading charges, extent of insurance and mode of transport.

Method of Entry into Foreign Markets

When an organization that has been focusing in the domestic market wishes to start exporting, it needs careful planning and thoughtful strategic thinking. In the unit on Customs Policy and Procedures we shall be looking at such topics as How to Obtain an IE Code Number, etc. We shall look here at the various marketing channels available for international trade.

An organization may go in for indirect exporting by using the services of an export trading company or an export management corporation. It may alternatively go in for active exporting by appointing an agent or distributor or even setting up its own representative office in a foreign location. Joint ventures and franchising are other methods available.

Before the organization does actively venture into exports, the following information should be sought:
  • The size of the market
  • The growth potential of the market
  • The exporter's potential market share
  • What type of after sales support the product requires and how they will adhere to it
  • Whether a change in marketing strategy is required
  • The levels of development of infrastructure in the said market
  • The ability of potential buyers to handle imports
All these factors must be looked into before a company that was predominantly selling in the domestic market goes for exports. A core study in this area will give good insights into the potential hazards of getting into foreign markets.

Mr. Kumar and his wife were running a flower shop in a five star hotel in Bangalore. Besides procuring roses, greens, carnations and anthuriums from various parts of Karnataka and Kerela, they were also, through a third party, selling imported flowers like orchids and anthuriums. They were doing a roaring business.

The couple went on a holiday to the USA where they got to see the sophisticated flower markets in the East Coast State of Florida. They made contact with a flower shop in Miami and offered to supply Indian flowers and greens to them. The shop owner first asked them to ship a consignment of samples which, if approved a firm order would be placed.

After returning they very enthusiastically procured the best possible flowers and greens and booked them by air to Miami. The documents were scanned and flight details emailed to the potential buyer. The consignment reached Miami bang on schedule.

The buyer, who was procuring flowers through a wholesaler, had no clue on import formalities. He wasn't even aware that he could complete the formalities using the services of a customs broker. The Kumars on the other hand thought their task was over once goods were handed over to the carrier.

The end result was that by the time the Miami buyer was able to find out the formalities involved the flowers had perished and so had to be destroyed by the carrier. The cost of destruction and disposal had to be borne by the Kumars. Thus an otherwise successful businessman could not complete an international transaction due to lack of experience and knowledge of customs regulations.

Before entering into foreign markets an exporter should learn the rules and regulations and ensure that these are adhered to.

Role of International Chamber of Commerce

The ICC reviews INCOTERMS from time to time to ensure that they reflect and respond to current trade practices and trends. INCOTERMS 2020 will be the nineth revision of INCOTERMS since their inception in 1936.

International Agreements & Contracts – their role in trade & transportation

Transportation and trade involve agreements between two parties – trade, between buyer & seller and transportation between a shipper & a carrier. Being an agreement there have to be a minimum of two parties involved. An agreement enforceable by law is a contract.
In other words, a contract is an agreement in which a party undertakes to do or not do a particular thing. It describes a transaction in which each party comes under an obligation to the others, and each reciprocally acquires a right to whatever is promised by the other.
A person purchasing a transportation service must know what constitutes a contract. Also, s/he must know what should be included in or excluded from a contract
Air/sea waybills, bills of lading and other transport documents contain the conditions of contract of carriage. We’ll speak a little more about these documents later.
A contract must certain elements to be considered one. These elements are:
  • An offer and acceptance
  • Consideration
  • Competent parties, and
  • Legal purpose, i.e. it must be enforceable by law.
Agreements need not be in writing. However, in case of disputes, it is for the aggrieved party to find a way to prove his/her point. In case of a transportation agreement, it is therefore prudent for the freight forwarder to get a shipper’s letter of instructions duly signed by the shipper prior to executing the transportation document.
Consideration is one of the tools that make a contract enforceable. A shipper tenders goods to a transporter to move them from one location to another for a price. This price is the consideration in their contract of carriage.
When one or both the parties to a contract is a minor or lacks the capacity to perform the conditions laid down in an agreement, the same is not enforceable by law and therefore void. Similarly, an agreement to perform an illegal or criminal act is not enforceable by law and therefore not a contract.
Failure to discharge a contract is called a breach. A purchaser of transportation services must have some knowledge of what remedies are available in case of a breach of contract.

International Contracts

An organisation involving itself in international business enters into a number of contracts with other organisations, possibly located in different countries. These contracts may be written or implied. We list out some examples of what such contracts would be:
  • The contract of sale between the buyer (importer) and seller (exporter)
  • An insurance contract, here an insurance company would be involved
  • A contract of carriage with a carrier, i.e. an airline, shipping line, an MTO, etc.
  • A documentary letter of credit with a bank
  • An agreement with an agent or distributor
The possibilities are endless.



INCOTERMS – definition & usage

As stated earlier, the ICC reviews INCOTERMS from time to time to ensure that they reflect and respond to current trade practices and trends. INCOTERMS 2010 is the eighth revision of INCOTERMS since their inception in 1936. By definition, INCOTERMS are a series of internationally recognised standardised trade terms published by the International Chamber of Commerce (ICC) and widely used in international sales.
Let us look at what they cover. In simple layman’s terms they cover the following:
  • Who does what
  • Who pays for what
  • When do risks pass from seller to buyer
  • When delivery occurs
In addition to the above INCOTERMS also cover such issues as insurance, export & import clearance and the division of other costs pertaining to the delivery of goods.
Let us now look at what they don’t cover. There is nothing on ownership/title to the goods, nothing in detail on payment obligations, viz. when, how, what security, against what documents or for that matter nothing on detailed vessel requirements, force majeure, termination, insolvency, etc. In short, INCOTERMS do not constitute a complete contract of sale. However, they provide convenient internationally recognised rules for the sale of goods.
Now we shall look at how they are used. INCOTERMS are incorporated into many contracts by express reference. E.g. DAP one safe berth Rotterdam, INCOTERMS 2010. They may be referred to in standard for, contracts. They may also provide some guidance as to the generally accepted meaning of trade terms such as CIF/FOB/DES. However, it is important that one expressly refers to them if one wants them to apply.
Now, let us look at the reason they changed in 2010. It was to take account of the spread of customs-free-zones, the increasing use of electronic communications, concerns about security following the 9/11 tragedy and the latest developments in trade since the 2000 version was published.
INCOTERMS 2010 was published on SEP 27, 2010 and came into effect from JAN 1, 2011. For any contract entered into from JAN 1, 2011 onwards it will be assumed that any reference to INCOTERMS, unless stated otherwise, will mean the 2010 version.
The following are the changes in INCOTERMS 2010 that every transport user must be aware of:
  1. Removal of four terms, viz. DAF, DES, DEQ and DDU and introduction of two terms, viz. DAP – Delivered at Place & DAT – Delivered at Terminal
  2. Creation of two classes of INCOTERMS as against four for INCOTERMS 2000. These two classes are:
    1. Rules for any mode or modes of transport, and
    2. Rules for sea and inland waterways.
  3. Rules which are able to serve both international and domestic trade
  4. Express reference to the use of the term equivalent electronics records if the parties agree or it is customary
  5. Amended insurance cover to reflect the alterations made to the Institute Cargo Clauses
  6. Allocation of parties’ respective obligations to obtain or provide information in order to obtain security-related clearances
  7. Responsibility for Terminal Handling Charges expressly allocated
  8. Including an obligation to procure goods to reflect current practices in string sales
Let us now look at these aspects a little in detail.
  1. Removal of four terms from INCOTERMS 2000: We have seen over the decades the steady growth of container traffic all over the World. In fact, more than ever, today commodities are being traded and moved in containers. This onward march and the increased usage of point-to-point services have led the ICC to introduce two new Delivered terms. Delivered at Place (DAP) should be used in place of DAF, DES & DDU. Additionally Delivered at Terminal (DAT) replaces DEQ. These new terms may be used irrespective of the agreed mode of transport. The main reason for fewer terms/simplifications was that traders often chose a term incorrectly or muddles terms leading to contradictory or unclear terms.
  2. Creation of two rather than four categories of terms: The 11 INCOTERMS, as against 13 in the 2000 version, have been categorized under two categories:
    1. Deliveries by any mode of transport: EXW, FCA, CPT, CIP, DAP & DDP may all be used where there is no maritime transport at all; and
    2. Deliveries by sea/inland waterway: FAS, FOB, CFR & CIF
These changes have been made to make the new INCOTERMS easier to use
  1. Adapted Rules: The new INCOTERMS are expressly stated to be for both domestic and international trade. This is achieved by statements within the rules that the obligation to comply with export/import formalities exists only where applicable. For trade blocs like the EU & NAFTA, where border formalities have largely disappeared and in the US where there has been an increasing willingness to use INCOTERMS rather than the former Uniform Commercial Code shipment and delivery, the new terms are now easier to apply.
  2. Electronic Records: The buyer’s and seller’s obligations to provide contractual documentation may now be by electronic record if agreed between the parties or customary reflecting the recognition by the ICC of the increasing importance and contractual certainty, owing to speed of transfer, provided by electronic communication. This will also future proof INCOTERMS 2010 as electronic procedure/communications develop over time
  3. Institute Cargo Clauses: WHERE an INCOTERM requires that one party obtains insurance, the insurance requirements have been amended to reflect the changes to the Institute Cargo Clauses. The parties’ obligations regarding insurance have also been clarified.
  4. Security: The issue of security of goods/vessels, etc. is now at the front of most people’s minds when considering international trade. Given that many countries now require heightened security checks, the rules now require that both parties are obliged to provide all necessary information, e.g. the chain of custody information, in order to obtain import/export clearance. The 2000 version did not require this degree of cooperation.
  5. Terminal Handling Charges: Where the seller is required to arrange and pay for carriage of goods to an agreed destination under CIP, CPT, CFR, CIF, DAT & CCP terms, it may be the case that terminal handling charges are passed on to the buyer as part of the contractual price of goods. However, historically, in some cases, the buyer also had to pay the terminal for this service amounting to a double charge.
  6. String Sales: In contracts for the sale of commodities as opposed to manufactured goods, it is often the case that a cargo is sold in high-seas a number of times when it’s on board a vessel, a term called string sales. In such situations, sellers in the middle of the string do not ship the goods, as the goods are in high seas, being shipped by the seller at the top of the string. As such, the obligation on sellers in the middle of the string is to procure the goods that have been shipped. The new INCOTERMS clarify this by including an obligation to procure goods shipped as an alternative to the obligation to ship goods.
Considering the improvements and simplifications, the ICC expects INCOTERMS 2010 to be well received by most, if not all, sections of the trade. However, as with any change, work is required within trading companies and service to make sure that they are ready for this change. This is where the need for a programme like this one comes in. They will have to make the necessary amendments to their standard contracts for future sales & purchases. If the companies do not incorporate these changes, it could be a potential recipe for disputes.

Incoterms® 2020 rules, what to expect and what not to

Incoterms® have been developed and published periodically by the ICC to facilitate international trade. Like we've seen, they've been designed to aid parties that trade in goods internationally to interpret the terms of trade that two parties to a contract of sale and purchase agree to apply. As we've seen, they were first introduced in 1936 and periodically revised in 1957, 67, 76, 80, 90, 2000, and 2010. these revisions were made to accommodate changes as global trade developed and evolved. The current version of Incoterms rules is the 8th so published. Today, they are used worldwide, not just for international sales and purchases but for domestic trade as well. They are an internationally recognized and accepted set of standards. So universal is their acceptance, that they have become an essential part of day-to-day international and domestic trade.
We will, at a later stage, be taking a detailed look at the history of the Incoterms. It is essential to look at it because, besides being interesting, it highlights their importance. For over eight decades now, they have been the cornerstone of international trade is goods. They have created the basis for robust trade negotiations. We have seen earlier how various service providers take part in the international movement of goods and the steps involved to pick goods up from the seller's premises and deliver them at the buyer's. Some of these steps may not apply to domestic movements and transactions. Some of the service-prociders include carriers – viz. shipping lines, airlines, truckers, MTOs, etc. – forwarders, customs, port & airport authorities, banks and several more. These reules have been designed by expert practitioners acting on behalf of the ICC.
Incoterms 2010 was published in September 2010 and came into effect from January 1, the following year. Incoterms 2020 will replace Incoterms 2010 from january 1, 2021.
is it possible for scrupulous elements to take advantage of the situation, using devious methods? As with any legitimate business organisation or transaction, it is possible. Let us see how.
To begin with, the ICC has announced that it is coming up, some time in 2019, with a new edition of which will be christened Incoterms 2020. Several scrupulous fly-by-night operators, claiming to be educational and training institutions, have already started offering sessions on Incoterms 2020. May be they have access to information that even senior ICC officials don't.
Many, in fact I'd say most, service-providers and users are not aware of the latest rules. It isn't uncommon to receive a request with terms mentioned as FOB, with an airport being mentioned. FOB is a term to be used only for non-containerized water transport. The same applies for FAS, CIF and CFR. FCA, CPT and CIP are the terms to be used for other modes of transportation. Similarly, DAP and DAT are terms introduced in 2010, with certain terms being rendered redundant. To assist users and service-providers, the ICC has innued a notification entitled 3 ways to spot fake Incoterms® rules. Every service-provider and user should note the following:
  1. The Drafting Group for Incoterms 2020 was formed and convened by the ICC in 2016. It combines the collective knowledge and expertise of eight recognized specialists from across the world. Its mandate is to finalise the latest update to the Incoterms rules. Since its been convened, it has met several time. The members of the group propose, discuss and analyse more than 3000 substantial suggestions and comments made by ICC national committees.
So, how does one spot a misleading website or organisation? To begin with, the fact that they're offering a training programme on Incoterms 2020 before it is published is one sure sign. One should remember that Incoterms is an official trademark of the ICC and it should be acknowledged as such.
  1. The second thing one should note is the language that these operators use. While suggestions are fine, predictions aren't. Of course these suggestions should be made to the ICC. Users and service-providers should be careful about such fly-by-night operators and so-called experts, whose sole purpose is to make money and not impart knowledge. Following their lead could be detrimental to business. Please wait for the release of the next edition before one attends such training sessions.
  2. The release of the next edition of Incoterms is months away. While, it is still okay to conduct sessions on the general principles of Incoterms, doing the same on Incoterms 2020 is not. The current edition in use is Incoterms 2010 and, before that, it was Incoterms 2000. Anyone offering sessions suffixing it with any other year, e.g. 2015, 2017, etc. is fraudulent. Till Incoterms 2020 comes into force Incoterms 2010 will continue to be the one applicable.
Having said this, several textbooks, even those published as late as this year, still use older versions. This too needs to be corrected. Students and professionals must keep themselves updated with the latest.